Meet the amazing Norwood Dental Centre team!

The Norwood Dental Centre loves to laugh, smile, and make their patients’ day! We take dentistry and oral health seriously, but not ourselves. Check out our dance video!

Team member biographies are below.

Norwood Dental Centre Team

Amanda NielsenManager

Amanda, Dr. William Chin's fiancée, is the General Manager of Norwood Dental Centre. She grew up in Stony Plain, Alberta and has a Bachelor of Arts from the University of Alberta and a Project Management Certificate from NAIT. She is currently working on her MBA through Royal Roads University. Amanda never thought she’d end up engaged to a dentist – she is an anxious patient who used to dread dental appointments! Because Amanda knows visiting the dentist can be an uncomfortable experience, she is passionate about ensuring Norwood Dental provides a welcoming, positive, and compassionate environment that helps put patients at ease. Outside of the clinic, Amanda loves dancing and is currently taking classes at Elite Dance Studio and Bedouin Beats.

Carmen LHygenist

Carmen is a local Edmontonian and graduate of the University of Alberta. She grew up dancing and has never stopped exploring movement and music. Helping people feel great about their smile has been the most rewarding aspect of her career.

Stephanie ODental Assistant

Living in Edmonton after relocating from the East Coast, Stephanie graduated from dental assisting school in Moncton, New Brunswick. With a passion for patient care and oral health, she knew the dental field was where she belonged! Stephanie always tries to ensure her patients are at ease and likes to explain all aspects of treatment prior to commencing. She believes dental education is key for igniting a passion for oral care and reducing patient anxiety and stress. While not in the office, Stephanie enjoys crafting, dancing, and being social. She loves the outdoors; camping and going for nature walks are some of her favourite things to do. Stephanie speaks both English and French.

Ruth RDental Assistant

Ruth has been a Registered Dental Assistant since she graduated from NAIT in 2009, but she has been working in the dental field since the early 2000s. She began her dental career as a receptionist and was eager to grow her skills and help people during their treatments. She loves meeting and helping people. Outside of dentistry, she is a mother to two young children that inspire her everyday and is also a maternity, newborn, and child photographer.

Shelley OReceptionist

Shelley brings more than 30 years’ experience in the dental field to Norwood Dental Centre. She spent the first part of her career working as a Dental Assistant, where she gained an in-depth understanding of dental procedures and treatments. Today, Shelley uses her skills at the front desk booking procedures, answering patient questions, and taking the hassle out of insurance. Norwood Dental Centre offers direct billing, and Shelley is a pro! In her spare time, Shelley enjoys hiking, climbing, and going to concerts (any kind except country!).

Melinda BReceptionist

Melinda has been in the dental field for 35 years. As a single mom, she upgraded her marks and completed dental assisting school so that she could take care of others while enjoying a stable career. A few years later, she met and married her soulmate Darrel, and they have now been together for 30 years. Melinda lives on a multi-generational working farm outside of the city. Outside of work, she enjoys gardening, mowing the lawn (lots to do as her farm is 5 acres!), and golfing. She looks forward to meeting you!

Theresa NBookkeeper/Payroll Coordinator

Theresa was born and raised just outside of Stony Plain, Alberta. She worked in the banking industry for 23 years and enjoys working with numbers. She has been married for 45 years and likes getting together with friends and family. Theresa has a passion for country music and cooking! Fun fact: Theresa is Amanda's (Norwood Dental Centre's Office Manager) mom!